Refund policy

Return & Exchange Policy

At BINN SAIF, we want you to be completely satisfied with your purchase.

If you receive a damaged, defective or incorrect item, please contact us within 7 days of delivery.

Eligibility

To be eligible for a return or exchange:

• The item must be unused and unworn.
• The item must be in its original condition.
• Original tags and packaging should be intact.
• The request must be made within 7 days of receiving the order.

Non-Returnable Items

Items that have been worn, washed, damaged or altered by the customer may not be eligible for return or exchange.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us with clear photos/videos of the product and packaging. We will review the issue and provide an appropriate solution.

Refunds

Once your return is received and inspected, we will notify you about the approval of your refund.

Approved refunds will be processed through the applicable payment method or agreed refund method.

Exchange

If you need a different size, please contact us within 7 days of delivery. Exchanges are subject to product availability.

For return or exchange requests, contact us through our Contact Us page.